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Empathy isn’t just a nice-to-have soft skill. It’s one of the top 6 skills required of employees in 2020 and beyond, according to Forbes. Learn why empathy is critical for developers in particular and explore these five steps you can take to cultivate empathy in your day-to-day: 1. Understand yourself, 2. Understand them, 3. Build comfort into conversations, 4. Learn how to listen, 5. Practice

By Ryan Thomas, Vasudha Prabhala